Return Policy

MMJ Medical Practice Return Policy

Our Commitment

At MMJ Medical Practice, your satisfaction and well-being are our top priorities. We proudly offer telemedicine appointments to all patients, both new and returning, at a consistent medical fee of $170.

Payment Policy

• Appointment Booking: A payment of $170 is required at the time of booking your appointment.
• Payment Processing: Your card will not be charged until after your appointment with one of our medical staff has been completed.
• Billing: Once your appointment concludes, the medical fee will be processed using the payment method provided during scheduling.

Appointment Cancellations & No-Shows

We understand that unexpected circumstances can arise. If you need to cancel your appointment, we kindly ask for at least 24 hours’ notice prior to your scheduled time.

• Cancellations with 24+ Hours’ Notice: No medical fee will be charged.
• No-Shows or Late Cancellations: If you do not attend your appointment or cancel with less than 24 hours’ notice, you will not be billed for the medical fee.

State Fees

Please note that any fees paid directly to the state (such as card replacement fees) are non-refundable, regardless of your approval status.

Refund Policy

At this time, MMJ Medical Practice does not routinely issue refunds for certification appointments. However, we are committed to addressing the individual circumstances of our patients. If you believe you are eligible for a refund, please reach out to our office.

• Refund Requests: Contact us directly and provide any necessary documentation, such as proof of payment or relevant medical records.
• Processing: Approved refunds will be issued to your original payment method after eligibility is confirmed

If you have any questions or need assistance, please contact our office directly. We are here to help and ensure your experience with MMJ Medical Practice is a positive one.